The UI is not displaying any metrics for my new instance.

If the agent installation and PostgreSQL instance configuration have been successfully completed but are not appearing in the user interface, you can troubleshoot the issue by following these steps to identify the root cause:
Agent Local Machine
Agent Status
Verify Agent Status and Upload Server Configuration
datasentinel status agent
      Agent
         Version : 1.9.3
            Port : 8282
      Start time : 2020-02-07 13:08:08
 Collection rate : high
​
      Proxy
            host :
            port : 0
            user :
        password :
​
     Upload
            host : 51.15.236.159
            port : 443
​
Connections
        declared : 1
         running : 1
     not running : 0
Check Token
Ensure the token is not expired
datasentinel show token
          Token : eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJleHAiOjE1ODM2OTUyNzcsImlhdCI6MTU3NjM1MTI3MiwiZGF0YWJhc2UiOiJkcy1kYXRhIn0.UQRxutKrJv7WVAaHCN3Fh_wnXJLst54s93lADIP_n-Y
​
   Organization : ds-data
Expiration Date : 2020-03-08 19:21:17
Connection Status
Check that the conection is enabled and running 
datasentinel show connections
name                 status     state      host                 port   user
--------------------------------------------------------------------------------
:9342                enabled    running    pg-sales-1734          9342 datasentinel
tags : application=sales,environment=production,provider=amazon,datacenter=lyon
Check Agent Log File
The agent writes all its actions in the file datasentinel.log located in the subdirectory log
No ERROR indications should be present.
2019-12-15 15:54:13,021 - datasentinel - INFO - Agent metrics sent to https://51.158.110.62:443
2019-12-15 15:54:13,041 - datasentinel - INFO - pg_store_plans size : 20
2019-12-15 15:54:13,042 - datasentinel - INFO - Interval stats cache size : 173
2019-12-15 15:54:13,110 - datasentinel - INFO - PG Server metrics sent to https://51.158.110.62:443
2019-12-15 15:54:19,742 - datasentinel - INFO - Active sessions metrics sent to https://51.158.110.62:443
2019-12-15 15:54:19,810 - datasentinel - INFO - PG status metrics sent to https://51.158.110.62:443
2019-12-15 15:54:29,823 - datasentinel - INFO - Active sessions metrics sent to https://51.158.110.62:443
2019-12-15 15:54:29,893 - datasentinel - INFO - PG status metrics sent to https://51.158.110.62:443
2019-12-15 15:54:39,879 - datasentinel - INFO - Active sessions metrics sent to https://51.158.110.62:443
2019-12-15 15:54:39,965 - datasentinel - INFO - PG status metrics sent to https://51.158.110.62:443
2019-12-15 15:54:49,980 - datasentinel - INFO - Active sessions metrics sent to https://51.158.110.62:443
2019-12-15 15:54:50,073 - datasentinel - INFO - PG status metrics sent to https://51.158.110.62:443
2019-12-15 15:55:00,075 - datasentinel - INFO - Active sessions metrics sent to https://51.158.110.62:443
2019-12-15 15:55:00,201 - datasentinel - INFO - PG status metrics sent to https://51.158.110.62:443
2019-12-15 15:55:09,209 - datasentinel - INFO - Active sessions metrics sent to https://51.158.110.62:443
2019-12-15 15:55:09,285 - datasentinel - INFO - PG status metrics sent to https://51.158.110.62:443
Platform Machine
Check Log Files
All log files are located in the directory /datasentinel/log
Check that the file backend_to_influx.log is empty or does not contain errors

Error message: “502 Bad Gateway”

UI dashboard is encountering loading errors

Last modified 2mo ago