The UI is not displaying any metrics for my new instance.
If the agent installation and PostgreSQL instance configuration have been successfully completed but are not appearing in the user interface, you can troubleshoot the issue by following these steps to identify the root cause:
Agent Local Machine
Agent Status
Verify Agent Status and Upload Server Configuration
datasentinel status agent
Agent
Version : 1.9.3
Port : 8282
Start time : 2020-02-07 13:08:08
Collection rate : high
Proxy
host :
port : 0
user :
password :
Upload
host : 51.15.236.159
port : 443
Connections
declared : 1
running : 1
not running : 0
name status state host port user
--------------------------------------------------------------------------------
:9342 enabled running pg-sales-1734 9342 datasentinel
tags : application=sales,environment=production,provider=amazon,datacenter=lyon
Check Agent Log File
The agent writes all its actions in the file datasentinel.log located in the subdirectory log
No ERROR indications should be present.
2019-12-15 15:54:13,021 - datasentinel - INFO - Agent metrics sent to https://51.158.110.62:443
2019-12-15 15:54:13,041 - datasentinel - INFO - pg_store_plans size : 20
2019-12-15 15:54:13,042 - datasentinel - INFO - Interval stats cache size : 173
2019-12-15 15:54:13,110 - datasentinel - INFO - PG Server metrics sent to https://51.158.110.62:443
2019-12-15 15:54:19,742 - datasentinel - INFO - Active sessions metrics sent to https://51.158.110.62:443
2019-12-15 15:54:19,810 - datasentinel - INFO - PG status metrics sent to https://51.158.110.62:443
2019-12-15 15:54:29,823 - datasentinel - INFO - Active sessions metrics sent to https://51.158.110.62:443
2019-12-15 15:54:29,893 - datasentinel - INFO - PG status metrics sent to https://51.158.110.62:443
2019-12-15 15:54:39,879 - datasentinel - INFO - Active sessions metrics sent to https://51.158.110.62:443
2019-12-15 15:54:39,965 - datasentinel - INFO - PG status metrics sent to https://51.158.110.62:443
2019-12-15 15:54:49,980 - datasentinel - INFO - Active sessions metrics sent to https://51.158.110.62:443
2019-12-15 15:54:50,073 - datasentinel - INFO - PG status metrics sent to https://51.158.110.62:443
2019-12-15 15:55:00,075 - datasentinel - INFO - Active sessions metrics sent to https://51.158.110.62:443
2019-12-15 15:55:00,201 - datasentinel - INFO - PG status metrics sent to https://51.158.110.62:443
2019-12-15 15:55:09,209 - datasentinel - INFO - Active sessions metrics sent to https://51.158.110.62:443
2019-12-15 15:55:09,285 - datasentinel - INFO - PG status metrics sent to https://51.158.110.62:443
Platform Machine
Check Log Files
All log files are located in the directory /datasentinel/log
Check that the file backend_to_influx.log is empty or does not contain errors
