> For the complete documentation index, see [llms.txt](https://docs.datasentinel.io/manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.datasentinel.io/manual/implementation/troubleshooting/ui-dashboard-is-encountering-loading-errors.md).

# UI dashboard is encountering loading errors

Datasentinel frontend is stored as a Grafana plugin in the directory `/datasentinel/soft/grafana_plugins/datasentinel_grafana_app`

{% hint style="info" %}
Ensure this directory is not empty and accessible
{% endhint %}

In under certain circumstances, it can be necessary to re-enable the Frontend plugin.

## Troubleshooting Steps

### Admin Connection

* Connect to the platform with **admin** user.

{% hint style="info" %}
The password is stored in the configuration file **`/datasentinel/soft/grafana/src/github.com/grafana/grafana/conf/defaults.ini`**.

keyword **`admin_password`**
{% endhint %}

<figure><img src="https://1072624949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlcWi6G1jtNuyGT9C0pkc%2Fuploads%2Fywls67ThpmqbgGIgnDaz%2Fadmin-login.png?alt=media&amp;token=ea1ca767-871d-445e-9dc3-e874328f5b9b" alt=""><figcaption></figcaption></figure>

### Plugin Update

Once connected, goto the **configuration** -> **plugins** menu

**Disable** then **Enable Datasentinel plugin** in order to update dashboards and panels.

<figure><img src="https://1072624949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlcWi6G1jtNuyGT9C0pkc%2Fuploads%2FBtkLeiQ2pjxki4qBAZWn%2Fplugin-update.gif?alt=media&amp;token=f8c302a3-1c82-4ccf-8b24-f8a94ace4a94" alt=""><figcaption><p>Enable plugin</p></figcaption></figure>

{% hint style="info" %}
After completing the previous steps, log in with your regular user account and refresh the browser.
{% endhint %}


---

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